Privacy Policy
The Mastermind Group (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access our Membership Site (the “Site”) and related services, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By accessing or using the Site, you consent to the practices described below.
1. Data Controller
The Data Controller responsible for your personal data is:
Kal Kandola
The Mastermind Group
Tel : 07342 763 612
If you have any questions about this Policy or wish to exercise your rights, please contact us at the above details.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data: name, username, date of birth
Contact Data: email address, phone number, billing address
Financial Data: payment card details, transaction records
Profile Data: preferences, interests, feedback, account settings
Usage Data: information about how you use the Site and Services
Technical Data: IP address, browser type, device identifiers
Marketing and Communications Data: your preferences for receiving marketing
3. How We Collect Your Data
We collect data through:
Direct interactions (e.g., completing registration forms, purchasing a subscription, contacting us)
Automated technologies (e.g., cookies, server logs)
Third-party sources (e.g., payment processors)
4. Legal Bases for Processing
Under the GDPR, we must have a lawful basis to process your personal data. We rely on:
Contractual Necessity: to perform our contract with you (e.g., creating your account, providing access to your subscription)
Legitimate Interests: to improve our services, maintain security, and grow our business, provided these interests do not override your fundamental rights
Consent: for sending marketing communications (you can withdraw consent at any time)
Legal Obligation: to comply with legal or regulatory requirements
5. How We Use Your Personal Data
We may use your personal data to:
Register your account and manage your membership
Process payments and deliver services
Provide customer support
Personalise your experience on the Site
Communicate with you about updates, promotions, and offers (if you consent)
Monitor usage and improve our Site
Protect against fraud and ensure security
Comply with legal obligations
6. How We Share Your Data
We will never sell your personal data. We may share it with:
Service Providers: such as payment processors, hosting providers, email services (only as necessary to deliver services)
Professional Advisers: including lawyers, auditors, and insurers
Regulators and Authorities: when required by law or legal process
Successors: in the event of a business sale, merger, or acquisition, under confidentiality agreements
7. International Transfers
Some of our service providers are located outside the European Economic Area (EEA). If we transfer your personal data internationally, we will ensure:
The recipient country has an adequacy decision by the European Commission OR
Appropriate safeguards are in place (e.g., Standard Contractual Clauses)
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
When we no longer need your data, we will securely delete or anonymize it.
9. Your GDPR Rights
You have the following rights under GDPR:
Right of Access: You can request a copy of your personal data.
Right to Rectification: You can ask us to correct incomplete or inaccurate data.
Right to Erasure: You can ask us to delete your data (“right to be forgotten”).
Right to Restrict Processing: You can request that we suspend processing under certain circumstances.
Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
Right to Object: You can object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: You can withdraw your consent at any time for processing based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.
You also have the right to lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.
10. Cookies and Similar Technologies
We use cookies and similar tracking tools to:
Authenticate your session
Remember preferences
Analyze traffic and usage
Deliver personalized content and advertising
You can manage cookie settings in your browser. Please see our Cookie Policy for details.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. However, no system can be guaranteed 100% secure.
12. Marketing Communications
If you opt in, we may send you newsletters and promotional emails. You can unsubscribe at any time by:
Clicking the “unsubscribe” link in any email
Updating your preferences in your account
Contacting us at [email protected]
13. Changes to This Privacy Policy
We may update this Policy from time to time. The latest version will always be posted here, with an updated revision date. We recommend reviewing this page regularly.
14. Contact Us
For questions or to exercise your rights, please contact:
Kal Kandola
The Mastermind Group
Tel : 07342 763 612
